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Shipping Policy
USA Traffic Signs normally ships your order by UPS ground. Some orders may ship FedEx, USPS priority mail, or by motor freight for heavy and some oversized items. We show the shipping cost prior to checkout. Simply add items to your cart, select your state, enter your zip code, and click "recalculate" to get your shipping cost.
We do not offer faster shipping options, but most orders for stock items ship on the same or next business day which ensures speedy delivery. UPS, FedEx, and the motor freight carriers require ( 1-5 ) work days after we ship to deliver your package. USPS priority mail requires 2-3 work days for delivery.
After your order ships, we'll email you a shipping confirmation which includes your tracking information. Items like custom and street name signs need additional time, and we list the estimated production time required before shipping within "Availability" for every product sold.
Some oversized items and heavy orders will ship via motor freight; it's cheaper then UPS. We use the following motor freight carriers: R&L Carriers, Saia, Inc, Con-Way, and Estes Express Lines. These rates are based on total weight, size, and location of delivery. Before you sign for delivery, check the carrier's paperwork for number of packages being delivered and weights involved. Confirm that the correct number of packages are being delivered as specified on his paperwork. If there are any discrepancies, you must note this on their paperwork before signing. Check packages for any signs of damage and note this prior to signing off. Following these simple rules will ensure speedy replacement of any missing or damaged items.
Remember, by ordering online, we're able to update the system and email you ship dates and tracking numbers automatically. Online orders take priority over phone orders and ship quicker, some orders ship as soon as 1 hour after placed which is why we prefer online orders.
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